Return and Repair Policy

RETURN POLICY

At Misahara we are very confident that our fine jewelry will meet and surpass your expectations. However, if you are not completely satisfied for any reason, you may exchange for a store credit within 7 days of receipt in their original packaging and in unworn condition. Misahara does not accept product returns for a refund. We reserve the right to not accept an exchange and may require a repair fee if the item has been at all damaged or worn. While our policies are firm for obvious reasons, we will do everything we can to work with you and make sure your experience is positive.

 

Special custom orders are final sales and cannot be returned or exchanged.

All return inquiries should be directed to orders@misahara.com.

REPAIR POLICY

Msahara Jewelry at our sole and absolute discretion will offer a free repair within 4 months from the purchase date. In order to arrange the return shipping, please contact orders@misahara.com and inform us with the style reference and the date of purchase. Shipping, duties and taxes is not Misahara’s responsibility with repairs. Repairs do not come with any guarantees. All repairs must be approved by Misahara prior to sending. Misahara reserves the right to deny unreasonable repair requests.

 All repair inquiries should be directed to orders@misahara.com